Patient Testimonials

The professional staff at Apex suggested a biopsy of a lesion on my leg. It was returned as squamous cell carcinoma. They scheduled me to have Dr. Allison Durham perform a Mohs procedure to remove all of the squamous cancer cells from my leg. Dr. Durham and her staff were amazing! The procedure was pain free and Dr. Durham gave me all of the information I needed to care for the wound until I returned for a follow up at the office. I am extremely grateful for the care and follow-up received through this process with my skin.

Dr. Allison Durham/Ashtabula, OH May 27, 2024

With spring/summer just around the corner I had looked into Coolsculpting and met with Haley, who is fabulous. No matter how much I worked out there were those certain areas that would just not LOOK BETTER. I have been extremely amazed & pleased with the results with CoolSculpting. There truly is no down time & it does not hurt. Haley and the Apex staff are absolutely the BEST. Thank You Apex!

Dina Mayfield Hts./Haley March 12, 2024

I was interested in getting CoolSculpting done, with the summer just around the corner; and no matter how much I worked out there were still some stubborn areas that I wanted to take care of. I did some research on it, even watched you tube videos about it and I decided to get it done. I had met with Haley, who is fabulous and had it done. The areas that I had done had really turned out well. Haley is great and the staff as well! Yeah, I would recommend CoolSculpting done at Apex!

Dina Mayfield Hts./Haley March 12, 2024

THE absolute best! I never usually leave reviews but I hope this is read by someone who needs help with psoriasis. She changed the quality of my life. Dr. McKeen is the best out there!

Kathryn C Cuyahoga Falls Dr. McKeen November 14, 2023

I was very hesitant to find out what these "moles" were on my face. One look from Ms. Sammon and she knew. My daughter is a very skeptical teenager and she loved the doctors and staff. The BEST part was that our procedures were done that day. When you work full time, this helps so much. Thank you to the staff for being so friendly and inviting.

Gail R Parma October 4, 2023

PA - Nicole DiDonato is a wonderful addition to the Apex team. I went in for a yearly skin check and she took her time and explained what she was doing and what she found. I was so comfortable with her I sent my husband for his check as well. He also had great review of her treatment. Strongly recommend her if looking for a Derm.

Mary M Hudson July 20, 2023

I would just really like to say Katie saved my husband’s life! He had gone to our primary doctor for a severe itching and rash. They sent him to a dermatologist. Dave had seen Katie before so off we go. After the exam she said she wanted to do bloodwork just to be sure. She didn’t expect to find anything. Boy was she wrong. It turned out he had Myelodysplastic Syndrome. If she hadn’t done bloodwork it might not got caught as soon as it was. He is now in treatment and we are praying for remission. Thank you Katie is just not enough to say!

David E Katie Novotny Concord July 12, 2023

The aesthetic nurse Jess L is amazing. I had heard that this particular location offers the emsculpt service/ procedure. With spring /summer around the corner I was interested in getting more toned in my abdomen area. The treatment took only about 30 mins and was very relaxing. It was literally like exercising without all the tiredness and sweating. It was not uncomfortable at all. Make sure you drink lots of water before your appointment The aesthetic nurse Jess was knowledgeable , attentive, and walked me through step by step about what to expect. I had an amazing experience and my second treatment is this week. If you're thinking about doing it... think no longer book your appointment today. Highly recommend.

Joey K. Jess Larkin/Westlake/EmSculpt NEO February 6, 2023

I had my first EM Face treatment and I am amazed that I can immediately see a difference! My cheeks have more definition, my neck is tighter, and I can already see a difference in my nasolabial folds. Jess Larkin was so knowledgeable and she went out of her way to make sure I was comfortable throughout my treatment! I can not wait to see my final results!

Laura S. Jess Larkin/Westlake/EmFace February 6, 2023

On Thursday, October 15, 2022, I had Mohs surgery performed by Dr. Patrick Killian at the Parma location.
Dr. Killian explained step by step what he would be doing during the procedure. He and his surgical assistant were very thorough and compassionate. The surgery was a complete success. He even telephoned the next day to follow-up.

Cliff P. Dr. Patrick Killian, Parma December 29, 2022

I have had many pleasant experiences dealing with Apex Dermatology in Parma. From the moment I telephone to make an appointment, Britney the Receptionist is always cheerful and helpful. She is a real pleasure to deal with.
Britney always represents this office in a professional manner.

Joanne P. Verified Patient Parma Office-Brittney the Receptionist May 31, 2022

I am very pleased with my experience with Apex dermatology. I called after having some sort of allergic reaction.  The staff were very friendly and i was able to get an appointment quickly.  Dr. Henry was very informative and was able to resolve my issue.

Shelby S. Verified Patient Westlake March 21, 2022

I’ve been coming to apex dermatology for a little over a year and it’s by far the best derm office I’ve been to. They get me appointments the same day I call and the dermatologists actually listen to what I have to say about my skin. I highly recommend apex dermatology !

Badriah M. Verified Patient Westlake Ohio March 21, 2022

I am a current patient and upon setting up my next appointment I had some questions about my son and some skin issues he was having. The front desk immediately showed concern and made an appointment for that very same day! I was blown away with how quickly they were able to get him in and could not thank them enough for how kind and professional they were. I would recommend them for anyone needing help with any range of skin problems!

John S. Verified Patient Parma February 4, 2022

Visited the office to see Taylor Yoder and I must admit that she was 'uber' friendly, professional and extremely knowledgeable. She made me feel so comfortable explaining each step of the process which only took less than 20-minutes. I couldn't believe the results. Not only did Taylor do a fantastic job but the entire office staff was so polite and friendly and made me feel like I was more than just a medical card on file. I highly recommend Tylor and the services provided by Apex. Well done!!!!
Dr. Terry

Dr. Terry E Verified Patient Parma/ Taylor Yoder February 4, 2022

Dr. Tracey and her staff are professional, extremely kind, and compassionate. I booked a Fraxel treatment with her last winter because I couldn't get into my prior Dermatologist. I was so happy with her work that I have switched all my care to her office. She has a great aesthetic eye and a gentle touch. The results are better than I could have hoped for. It has only been 2 weeks and I can already run around without makeup, which I haven't been able to do since my 20s. It cut at least 15 to 20 minutes off my morning routine. People have been telling me that my skin has a healthy glow, and asking me what my secret is. I would highly recommend Dr. Tracey to anyone looking for a Dermatologist who can understand your needs and deliver phenomenal results.

Andrea Verified Patient Dr. Elisabeth Tracey November 15, 2021

My early-mid 20s was a hard time on my skin and self-esteem. It got to a point where I didn’t want to leave my house because I was so embarrassed and ashamed of my skin. At the time, I thought I had tried EVERYTHING. From prescription medications, face washes, different acne products - I had spent hundreds of dollars on things that just weren’t working for me! I felt defeated.

But then, I was introduced to Jess and Apex Dermatology, and that’s when everything started to change. I met with Dr. Henry and was put on a combination of prescriptions that kick started the process. For maintenance, I go to Jess, the goddess of skin treatments and nurse aestheticians (no, I’m serious, she’s THAT good). She encouraged me to go through a series of chemical peels - it was brutal because my skin is very sensitive, but it was SO worth it. Once my skin cleared up we switched to occasional Diamond Glow facials, which are also amazing and pain-free!

I am so glad that I invested not only in myself but in Jess & Apex. They knew how badly I was struggling and just wanted to help me, but they did so much more than that. I get so many compliments on my skin now and I owe it all to Jess & Apex!

Jackie P. Verified Patient Westlake October 31, 2021

We recently changed healthcare providers and after a few calls I found Dr Brian Moore and Apex dermatology within our network. It’s been quite a few years since my last full body cancer screening, but my previous dermatologist would make me wait about three months to get an appointment. So, with that in mind and being a new patient, I was concerned that I might have to wait months to get an exam. Instead, when I called Apex to set up my initial appointment, I was impressed with how quickly the scheduling staff found an appointment for me.

When I arrived, I sat in the waiting room just a few moments before I was called into the exam room. The nurse who initiated the exam began a rudimentary interview and was genuinely interested in my concerns while respecting my privacy.

When the doctor began the exam, I was most impressed when after spotting a few small moles and other age-related issues, he didn’t push me off to another appointment. Instead, he numbed up a few spots of concern (then checked on another patient) and came back and removed the suspect skin and sent it to a lab for testing. I was very impressed with how Dr Moore and his staff treated me as their new patient.

Before I departed, I set up a follow up exam with Kelli, at the front desk and while doing so, I told her just how happy I was to be changing dermatologist.

The doctor sent over a prescription to my local drug store which I picked up a few days later, but I had forgotten exactly what the doctor had said about how to use the product so late one evening I wrote an email requesting some clarity during the next business day. To my surprise, I received a response from Kelli within minutes. The next day she went a step further and called me to convey the doctors’ instructions. Trust me when I say, Dr Moore, Kelli and the whole staff at Apex are a rare find in today’s "bigger is better" medical world.

James Y. Verified Patient Dr. Moore October 31, 2021

This was my first time with apex. I went for both medical and cosmetic treatments. Dr. Delost was absolutely awesome. He genuinely cared about why I was there and was happy to help. I will definitely return to the Mayfield Heights office for any future dermatology needs.

Tanner B. Verified Patient Dr. Delost, Mayfield Heights January 14, 2021

Just had CoolSculpting done with Jess in Westlake and it was great! She explained each part of the process and was so patient and informative. Her attention to detail made me feel confident that I'll be getting the best results possible from my treatment. The treatment itself wasn't nearly as bad as I expected and I'm just a little sore now. Can't wait to see my results! Thank you, Jess and Apex!

Robin Verified Patient Jess Larkin, Westlake November 25, 2020

Dr. Moore is awesome! I went to have what I thought was a skin tag removed. It turned out to be squamous cell skin cancer. He removed the tissue quickly and painlessly in an extremely comfortable and relaxed atmosphere. I would recommend Dr. Moore to anyone who is looking for a kind, knowledgeable, well spoken professional.

Sandi S. Verified Patient Dr. Brian Moore November 10, 2020

Katie was kind and highly knowledgeable in her responses to all of my questions. She gave intelligent post-procedure instructions and was a gentle clinician with an awesome clinical outcome! I will be reserving another appointment with Katie right away!

Kitt R. Verified Patient Apex Dermatology Concord & Katie Novotny, MSN, RN, CNP August 18, 2020

The staff was very friendly! When Dr.Moore came into the office; he was very nice and gentle. He talked to me about my condition and treated it with no issues. I would recommend this office to anyone because of how I was handled. My appointment was quick and loved the fact I didn’t have to wait!

Ricardo Verified Patient Apex Dermatology Solon & Dr. Brian Moore February 25, 2020

I have never been to a dermatologist and didn't quite know what to expect. I met with Aesthetician Anne Keller recently in Westlake. Anne was extremely knowledgeable, professional, and engaging. I was very pleasantly surprised when we were able to start the process THAT DAY in removing the ugly Solar Lentigines (Sun spots) that are on my face. Oh, if i could turn back the hands and NEVER fake baked or laid out in the Sun with my Oh so Fair German/Irish skin! Oh well - move forward, not backward! Anne gave me step by step instructions on how best to care for my face as well as a game plan going forward in order to best leverage the procedure she performed that day or Day 1 as i refer to it. It was truly a delightful experience! I feel so hopeful and beyond EXCITED for the results that I am already seeing. Additionally, the facility is just beautiful, the entire staff are so friendly and helpful. I cannot wait for my follow up with Anne and moving forward to alleviate the damage I self imposed so many years ago. I have utter faith in the Anne's plan for my skin revitalization and am grateful to be in the hands of someone with so much experience and knowledge in the field of Dermatology. Thank you with all my heart Anne!

Jeannie S. Verified Patient Apex Dermatology Westlake January 27, 2020

What I had originally thought to be a wart on my forearm turned out to be a Squamous Cell Carcinoma. Yes, I am fair skinned, yes I am a senior but have not been in the sun in 35 years! I have been an annual patient of Mary Hylton in Hudson and she did this diagnosis after an scrape. She is very efficient and skilled and referred me to Dr Garcia as I was in no mood to wait. Met him at the Landerbook (Mayfield Heights) office. Really high standards at all Apex offices. Easy check in, and efficient, they had me right there in the computer. Dr Garcia, very knowledgeable, most gentle and super fast with the removal and subsequent use of the MOHS method of removal. I was in and out in one hour with a huge relief that he "got it all" no more cancer in the first pass. His nurse was also a great asset with post op information and upbeat persona.  I highly recommend APEX. Don't wait and try and self treat.

Renell H. Verified Patient Mary Hylton (Hudson) and Dr. Garcia, surgeon (Mayfield Heights) October 15, 2019

I made an appointment for my husband they were able to get him in the next day. He got off work early they were able to squeeze him in early he was in and out in 30 minutes with great results the staff was impeccable. We would highly recommend. Thank you.

F. Mezatasta Verified Patient Apex Dermatology Solon September 5, 2019

Dr. Karpinski was able to get me in same day. She made me feel welcomed and did not rush the appointment. Her staff was very friendly and informative. I will be recommending Apex skin to my family and friends thanks to the compassion shown during my first visit. Thank you.

Nicholas S. Verified Patient Apex Dermatology Medina June 21, 2019

Dr. Karpinski made me feel very welcomed when she came into the room. I explained why I was there and she took her time looking me over and explained what everything was. She ended up doing a procedure and gave me care instructions to take home. I will be back!

Robin G. Verified Patient Apex Dermatology Medina June 21, 2019

I’ve had trouble with my nails for 2 yrs I’ve been to other dermatologist some help but nothing like Dr Moore. Amazing Dr he is. I’m so grateful for him and his practice . I was feeling helpless with my condition with my nails . Dr Moore & his staff took their time with me made me feeling comfortable with my issue. Most important I’m seeing huge results. I highly recommend Dr Moore he will be the only dermatologist I go to for now on. Thanks Dr

Jamie P. Verified Patient Apex Dermatology Solon May 21, 2019

I followed Betsy from her former place of employment to Apex because I did not wish to trust anyone else with my skin. She is not only the sweetest person, but the best clinician. My skin has never looked better! Apex, you are fortunate to have Betsy on your staff.

Mary H. Verified Patient Apex Dermatology Solon May 18, 2019

I attended the cosmetic event today at the Concord office and it was an awesome experience! From the moment I walked in, the front staff were so welcoming and friendly. The medical staff took me back to a room right away and made sure I was comfortable. Gail came in and explained everything to me and made me feel at ease. During the procedure Amanda did an amazing job of keeping me calm. I absolutely love my final results! Gail is so talented and I would highly recommend her and Apex Dermatology to all of my friends and family! Thank you to the entire team at Apex Derm Concord!!! I can’t wait to come back.

Stephanie M. Verified Patient Apex Dermatology Concord May 14, 2019

I am in my forties and recently took advantage of an offer to receive a FREE Skin Cancer screening with Apex at their Medina location. The staff was nice and very professional. The exam itself went fairly quick and was painless, but to my dismay and surprise the woman who was looking me over did find two areas/spots of concern. I had to make a 2nd appointment to go back to Apex to have one of the dermatologists look at these spots and decide whether further action was needed. During that appointment I met with Dr. Karpinski and she validated that these two spots should at least be looked at further. I\'m not going to lie, I was a little nervous, but she was super nice and also straight forward, which I appreciated. She took two biopsies and told me they would have the results and then call me within 14 days or sooner. The two shots to numb the two areas did sting briefly, but I literally didn\'t feel any pain when she took the skin tissue for biopsy. They called me 6 days later with the results! Now I don\'t go go back for another six months, then probably down to one screening per year. To anyone reading this, I recommend you schedule a skin cancer screening/examination and I highly recommend Apex Skin!! The get 5 out of 5 stars in my book. Thank you Dr. Karpinski and staff!

JB Verified Patient Apex Dermatology Medina May 14, 2019

Katie was very thorough and instantly put my mind at ease. I hadn’t been to a dermatologist in 30 years. Thankfully, no cancers! Thank you Concord Apex Skin for providing this free exam!

Karen A. Apex Dermatology Concord May 9, 2019

Checkin was fast, and Aziza was fantastic! I was super nervous and she made me feel calm and everything was done so quickly! So excited to have found such a great dermatologist in my area.

Jennifer M. Apex Dermatology Westlake May 9, 2019

I have been completely satisfied with Dr. Wahby and the staff at this office and look forward to going back.

Yvonne P. Apex Dermatology Westlake May 8, 2019

My experience at Apex Skin in Mayfield Heights has been exceptional from my first consultation with Dr. Moore to my recent treatment. The staff is very knowledgeable, accommodating and make you feel welcome and relaxed. I would highly recommend Apex Skin to family and friends.

Barb R. Verified Patient Apex Dermatology Mayfield Heights May 7, 2019

From the moment I walked in I had a great experience. The ladies at the front desk, especially Erin, were so helpful in helping me understand how the insurance works. My daughter saw Katie and she was so patient and understanding of my daughters fears. Everyone there is so great, I highly recommend their services.

Ava F. Verified Patient Apex Dermatology Concord February 28, 2019

My daughters and I have been going to Apex Dermatology Hudson for almost 3 years and I can't say enough about their new aesthetician, Dianne Goodbar!! To be honest, I was nervous about switching when my previous aesthetician was relocated to one of the other Apex locations, but from the moment she walked into the room at my first appointment, I was instantly put at ease. I found out very quickly that Dianne is extremely knowledgeable, warm and kind.  She has a way of making me and my daughter feel comfortable and beautiful in our own skin.  She's honest about what she thinks my skin needs, but I have never once felt pushed into buying unnecessary products or treatments. You can tell that she genuinely cares about her patients and truly enjoys her work.  I would recommend her to any one of my friends or family members.  My skin has never looked better!!  Thank you Dianne!

Kimberly J. Patient Apex Dermatology Hudson February 27, 2019

A couple of weeks ago I noticed a small spot on my face that concerned me as I had a basal cell removed about 10 years ago. I called the dermatologist I used to go to and they couldn't get me in until after the first of the year! I took a chance and called Apex in Concord. They were able to see me the same day! Katie examined the spot and took a biopsy. Unfortunately it was basal cell so I was scheduled for the Mohs surgery. The entire team at Apex was great! From making the appointment to the procedure they took great care of me. The surgery went well and the incision is healing nicely. Amber called me the next day to make sure everything was ok. I already have another appointment to have a whole body spot check!

Marybeth C. Apex Dermatology Concord December 24, 2018

I have been seeing Dr. Moore for just over a year. I came to Apex Dermatology for severe acne that came out of nowhere. He was the first doctor to actually listened to me about my condition and helped me overcome the acne and return my skin to normal. I came in for a follow-up appointment a few months after my first visit and I pointed out a spot on my neck that I thought may be skin cancer. It turned out to be melanoma in the very early stages. I am grateful that he listens to me and respects my ability to be my own health care advocate.

Brianna A. Patient Brian Moore, MD, FAAD August 22, 2018

I have been going to Apex for about 2 and a half years, both the Concord and the Mayfield office. I have had about 12 appointments and am blown away by the timeliness and efficiency of the office. They are always on time- amazing! Yet, I never feel rushed when I'm with my doctor. The level of care is top notch. You guys are amazing. Thank you!

Rebecca F. Patient Apex Dermatology Concord June 28, 2018

After years of searching for a solution for my sons skin rash Dr.Aldrich was able to diagnosed him and provide medication to heal . Within 24 hours of him applying the medicine; it cleared up! Thank you and your assistant for being so fabulous. And being so patient as I rambled about our journey.

I can't say enough about the team for Apex Dermatology...give them a call they will listen , and do whatever they can to make you comfortable.

Keep Rocking it Apex Hudson!!!!

Connor W. Patient Apex Dermatology Hudson June 27, 2018

On May 15th, 2018 I had a skin check with my nurse practitioner Katie Novotny. She suspected I had basal cell carcinoma in the conchal bowl in my right ear. As a teenager I was out in the sun a lot as I caddied at Lakewood Country Club in Westlake to earn money to pay for my tuition at St. Ignatius High School. Who knew years later all that sun exposure would evolve in to bcc in my right ear. No one ever thinks of putting sun screen inside their ears. Katie took a biopsy and it was revealed that I did indeed have bcc. I was then scheduled for Mohs surgery on Wednesday June 6th, 2018. Katie is a great nurse practitioner. I've been a patient of hers for over eight years. She is very kind and compassionate and is very responsive to any skin cancer concerns I may have, I highly recommend Katie. She's the best dermatology CNP in Lake County as far as I am concerned.

Tim H. Patient Apex Dermatology Concord June 27, 2018

The Hudson team is simply amazing!!! I started coming to Apex to get my skin checked, but have since returned several times for the other services they offer. What keeps me coming back is not only the quality of services but the people! They are kind, caring, so knowledgeable, and just a joy to be around. I cannot speak highly enough of them and how well they take care of their patients. Every time I go to Apex Hudson, I leave with a smile on my face because they are so uplifting, treat me like family, and they make me feel beautiful! Always looking forward to the next time I can go back!

Sariya Apex Dermatology Hudson June 18, 2018

I just wanted to take a minute to say thank you. I came in to see you a few months ago with a nasty rash on my legs. I wanted to get them cleared up before I went on vacation. My legs have never looked or felt better. The rash is completely gone on the front of my legs. Too often people will only reach out with negative comments but I wanted to reach out with some positive feedback. Thanks again and my legs are vacation ready!!!

Mike R. Patient Valerie Dailey, PA May 22, 2018

Dr Garcia and his team were awesome! They took me in right away, office was incredibly clean, staff was extremely friendly and caring. I experienced no pain at all during or after procedures, and healed beautifully. I would HIGHLY recommend Apex dermatology!!!!!!!!

Ann M Jorge Garcia-Zuazaga, MD, FAAD May 11, 2018

Great staff , great doctor. No pain!

Richard M. Apex Dermatology April 11, 2018

I'd like to thank Dr. Garcia, Dr. Aldrich and staff for taking such great care of me. Everyone is very comforting which goes a long way when you're anxious about having your face cut into lol! I have been sharing my experience with friends and am recommending Apex Derm to everyone. I included a link to Apex's website on a Fb post and did a little bragging on Dr Garcia 🙂 Please let him know that I do appreciate his cleaver humor as I now have my initial studded into my forehead haha!

Thank you all so much! Xo Lori N.

Lori N. Apex Dermatology January 17, 2018

In August of 2013, Dr. Garcia removed skin cancer from my face. He had to actually make the incision longer so that it wouldn't pucker. I was so scared I was going to have a terrible scar because incision and stitches were over an inch long. But in just 5 months the scar was completely un-noticeable. Great job!

Stacey N. Jorge Garcia-Zuazaga, MD, FAAD August 1, 2017

Everyone at Apex Dermatology has been so wonderful to deal with. I was a bit nervous to go through my procedure, but they made me feel relaxed and completely confident that I was in great hands. Would highly recommend them to my family and friends.

Tracy D. Apex Dermatology July 31, 2017

This place is awesome... The doctors and staff are beyond wonderful from check in to out the door!!

Bonnie S. Apex Dermatology July 22, 2017