Darleen Hansinger
Waiting for biopsy results. I did not pick up the phone because I did not recognize the number. It did not come up on my phone as Apex Skin and came across with an unknown area code. The person left a message stating my results were in and left a number to call back.
I call back and get a voicemail all afternoon.
I’m waiting to see if I have cancer and this is the process??
Be a little more compassionate and he available to give results. Waiting is difficult enough.
Get a better system to deliver biopsy results. No one should have to wait hours if the results are in.
There should be someone available at all times to deliver results if they are availableDarleen Hansinger Parma December 19, 2024